New Apple Maps Users Report Problems and Glitches



The new map app from Apple has been receiving complaints about inaccuracy and poor images from users.


Apple announced that it would be developing its own app in a move away from Google Maps, and this latest app has been included in iOS6 which is the operating system on the iPhone 5.


The data for the maps has been provided by TomTom, and they defended their input into the system in a statement to the BBC saying “The user experience is determined by adding additional features to the map application such as visual imagery, user experience fully depends on the choices these manufacturers make. We are confident about our map quality, as selling 65 million portable navigation devices across the world and more than 1.4m TomTom apps for iPhone in the past two years reaffirms this quality”.


So it appears the buck stops with Apple as they have added their own overlay and local information onto the foundation data provided by TomTom.



The long list of issues experienced by users included towns in the wrong place whilst others were missing from the maps completely. Many of the satellite images appear to be obscured by cloud and when conducting local searches for business or schools the locations were either wrong or in one case a museum was placed in a river.  Frustrated users took to Twitter to share their anger, showing that many people all over the world were experiencing the same problems.



Before the app was released there had been concern about the apps ability with local searches and it looks like the developers were right to be worried.


When comparing the iOS6 Map app to Google Maps the differences are obvious with Google having much more local and business info as well as much better clarity and detail.


There is no Google Maps app on the latest iPhone although it can still be accessed via a web browser so iPhone users may be happy to use a workaround.


Apple has said “We launched this new map service knowing that it is a major initiative and we are just getting started with it. We are continuously improving it, and as Maps is a cloud-based solution, the more people use it, the better it will get.”


So does this mean that Apple rushed to release the app? Does this lack of functionality bother you? Would it affect your choice when it comes to getting an iPhone 5?



Comments are closed.